Management Services

Management Services



The Main core of Metropolitan Golden Management is a full service hotel management company ranked among the top hotel companies in Indonesia.


Metropolitan Golden Management owns and operates hotel under various brands and is actively pursuing additional acquisitions and management contracts.


The main core of Metropolitan Golden Management is a full service hotel management company ranked among the top hotel companies in Indonesia. Metropolitan Golden Management owns and operates hotel under various brands and is actively pursuing additional acquisitions and management contracts.


We assembled a driven and qualified team to effectively manage hotel properties, evaluate the product and develop a plan for maximizing market potential and profitability.


The hotel management business plan consists of budgets, marketing objectives, cost controls, employee training, and preventative maintenance and life safety issues.


Market penetration, operating efficiency and customer satisfaction has given our company a high reputation in the marketplace.


Metropolitan Golden Management provides management services through the Operating Agreement, which is made up of the Management and Marketing Services Contract [MMSC]. These services are designed to deliver the extensive experience of our company in a flexible manner to our hotels.


Managed properties will be licensed to use one of Metropolitan Golden Management's trade names: Horison, Arcadia, AzizA, @HOM, HoreX, eRBe or affiliate by including their variants.


We manage hotels on behalf of hotel owners and coordinate all sales support through our Corporate Sales Office. We select and supervise the Hotel General Manager and provide the following support services under the MMSC.



Technical Assistance


Our Technical Assistances provide the expertise and experience in design; construction on and appointment of properties in areas such as Architecture, Mechanical Electrical Kitchen and Lounge Equipment, Lighting, Interior Design and Graphics. Our executives have experience on the operational level as pre-opening, both internationally as well as· domestic


We take ownership responsibility at Horison. It’s absolutely fundamental because we manage assets in an industry that is very capital intensive. The cutting edge in our services is the ability to provide developers with strong brand leverage, cost-effective management services and financial viability. Our management services also encompass expertise in sales and marketing, finance and operations.


Pre-Feasibility Study


PT Metropolitan Golden Management team provide the following

  1. Strategic market research, objective analysis and recommendations.
  2. Analyze goals, identify opportunities for successful investment.
  3. Assess specific investment proJects and provide comprehensive feasibility analysis.


Design Need & Requirement Review


We produce a complete recommendation and guidelines for the implementation of the investment plan. Undertakes the program, planning and design are required to establish financial able property, emphasizing on the operational and financial implications, influencing the architecture, interior design and technical installations.



Fixture, Furniture and Equipment List


Our Development Department issues list of Furniture, Fixture and Equipment needed based on the project"s specification, The service includes:

  1. Fixture, furniture & equiptment review & suggestion
  2. Fixture, furniture & equipment cost estimation
  3. Fix list of alternative fixture furniture & equipment supplier


Pre Opening Assistance


In six to there months before the Hotel open its door, Metropolitan Golden Management conduct Pre-Opening activities covering


  1. Human Resource Set Up:
  2.    Recruitment, Training, Policy & Procedure Set Up, Placement

  3. Sales & Marketing :
  4.    Pre Marketing Activities, Sales Blitz, GTrade Show, Public Relation, Advertising, Opening            Campaign, Familiarization Trip, Opening Ceremony

  5. Building & Administration
  6.    System Operational & Procedure (SOP) Set Up, Commissioning Test & Building Check, Hotel      Management Set Up, Accounting Set Up and Training, Cooking Test, Food & Beverage Set    Up, Room Division Set Up, Hotel Information System Set Up and Training

For More Information please contact :

Mr. Bayu Waskito Nugroho

Telephone : +62 812-9023-6628

Email : bayu.nugroho@horison-group.com

Mr. Dedi Yusahardi

Telephone : +62 813-1726-5853

Email : dedi.yusahardi@horison-group.com